Company Profile
Computer Associates, Inc. (CAI) has over 30 years of experience in providing business
consulting, industry-specific software development and professional services in
several commercial and industrial environments. CAI has worked closely with many
leading companies to apply advanced, industry-specific software concepts and technology
innovations that enhance our client’s business performance and profitability.
Today, we are recognized as a national leader in the delivery of quality Microsoft
Windows-based, Enterprise Resource Planning (ERP) software products and services
across a broad spectrum of commercial and industrial markets, including:
CAI’s clients range from large multi-national enterprises, with annual revenues
in the $500 million range and more than 300 users, which are comprised of multiple
corporate locations, to small businesses with annual revenues of $5 million and
5 users.
From its main headquarters located in Smithfield Rhode Island, Computer Associates
has delivered products and services to over 750 companies ranging from single location
manufacturers to national multi-location organizations. With over fifty professionals
on staff Computer Associates provides a broad library of Windows based software
in support of its vertical business segments.
With its heavy emphasis on post installation support, Computer Associates maintains
a fully staffed Customer Support department for the speedy resolution of Customer
support issues. Specifically designed customer support and diagnostic software insures
the immediate recording of software issues and their transfer to dedicated support
personnel. Built-in escalation procedures also insure that issues are addressed
on a timely and prioritized basis.
Computer Associates has built its reputation as a leader in the software industry
through the constant enhancement of its software products. Periodic releases of
new software versions introduce new innovations, which are intended to provide clients
with the management information required to effectively and profitably manage their
business. Through this continual development process, we are dedicated to providing
clients with a hedge against software obsolescence.
Computer Associates' systems integration service is based on its strategic marketing
relationships with a number of leading hardware and software manufacturers such
as NEC Computers, IBM, Hewlett Packard, Cisco, Microsoft, Citrix Systems, Wyse Technology
and others. Our goal is the coordination of the finest in industry specific software
solutions with state of the art hardware to insure that each and every client's
individual and unique requirements are fully satisfied.