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| Business Services |

Computer Associates business services encompass the full spectrum of network
services, from pre-installation design to post-installation support. Our
customers will attest to our record of on-time network installation services
and top-notch technical support—all within their budget parameters.
Computer Associates full range of network management and IT services include:
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Local Area Network Solutions
A local area network, or LAN, lets you to share files, printers, servers,
peripherals and the Internet. Computer Associates offers complete LAN
services—from initial site analysis through implementation, training and
follow-up service. And Computer Associates prides itself on deploying scalable
network infrastructures that can grow with your business.
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Wide Area Network Solutions
To communicate securely with remote offices and employees, business partners,
vendors and customers over the Internet, many businesses employ wide area
network (WAN) solutions. Computer Associates designs, implements and supports
WAN solutions such as a Virtual Private Networks (VPNs) and high-speed Internet
access (via wired and T1 connectivity) using the latest technology.
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Internet Services
In today's business environment, a permanent Internet connection and
significant presence has become increasingly important. Computer Associates
specializes in networking services that go well beyond Web browsing and e-mail.
Whether you want to connect to the Internet, build a Web site, or host your own
email server; Computer Associates can install reliable, secure systems that can
grow with your business. To connect a whole network to the Internet, Computer
Associates uses firewall security and anti-virus software to protect your data
against security breaches and limit access from the outside world to selected
services.
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Web Hosting Services
Computer Associates provides full Internet website and e-mail hosting services.
All e-mail services include virus scanning of all e-mail and attachments before
they are downloaded by subscribers. In addition to PC-based mail clients such
as Microsoft Outlook, Computer Associates provides web browser access to e-mail
accounts.
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Enhanced Network Security Solutions
Protecting your investment in network technology from outside intruders and
damaging electronic viruses is critical in today’s business environment.
Computer Associates understand the issues facing any networked organization and
can implement a full range of state-of-the-arts security technologies,
including multiple firewalls, virtual private networks (VPNs), and anti-virus
screening software. These technologies guard your business from unauthorized
access.
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Business Continuity Services
Computer Associates provides a detailed disaster recovery and business
continuity plan for our clients. Through a secure Internet connection, Computer
Associates mirrors all critical systems on a real-time basis. For most networks
applications, fail over is immediate and users have access to business
applications through any internet accessible location. In addition, Business
Continuity services may be helpful in mitigating premises insurance
availability and rates.
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Prompt, Professional On-Site Service and Support
Computer Associates is there when you need us. We’ve been doing business in
Rhode Island and southern New England for more than twenty-five years. We
provide scheduled and emergency on-site service for any IT need, including the
installation, maintenance and repair of software applications, hardware,
servers (for Windows, Novell, Web, e-mail, proxy, and anti-virus),
workstations, network devices, switches, routers, e-mail systems, Internet
connections and gateways, networked printers, as well as wireless devices and
networks.
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Computer Associates also offers a 24/7 Help Desk staffed by a highly trained
team of Customer Support Technicians that can resolve even you most troubling
network administration issues.
Computer Associates performs all aspects of a network installation project,
including:
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Network infrastructure and security assessment
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Design of new Microsoft Windows® Server 2003™ based networks
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Full network installation
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Deployment of firewalls, VPNs and anti-virus security technologies
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Coordination of vendors for cabling and data circuits
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Administrator and end-user training
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Ongoing 24/7/365 network support
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Computer Associates caters its services to the needs of each individual client,
based on specific networking capabilities, the size of the business operation
and the customers’ IT staffing level. We can provide a complete turnkey
solution or can serve in a consulting role for companies purchasing and
installing networking equipment themselves.
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