Innovating for Today’s Mobile Workforce
The cloud (Internet) has revolutionized the way companies connect with their customers, employees and business partners. Today you can connect anywhere you can access the web: at the client’s site, sitting in an airport en-route to a big meeting, or ‘vacationing’ on a warm, sunny island paradise (with wireless Internet connectivity, of course). On-demand access to business information can greatly improve decision making and results.
At CAI, we pride ourselves on ability to consistently develop tools that help our clients work more productively and profitably.
CAI Commitment to the Cloud
A major development thrust for CAI is to create ‘mobile versions’ of our ERP software products and to help our clients understand and leverage the tremendous benefits the cloud offers in terms of basic IT infrastructure. The objective: provide clients with on-demand, 24/7 access to their business management software and mission-critical business systems with enterprise-class security.
ERP Software and IT Infrastructure-as-a-Service
For companies who want to avoid the initial capital investment in ERP software, hardware and implementation costs, the cloud-based implementation of our ERP products offers the same integrated capabilities as our traditional software, but eliminates the complexity and up-front costs of an on-site installation. With the deployment of cloud-based ERP solutions CAI offers our clients signficant savings, better IT services, and a higher level of availability.
We’ve also invested in the latest data center and Infrastructure-as-a-Service (IaaS) technologies. These tools enable our clients lower IT support costs and improve the security of their systems. If your company’s network is self-contained in an on-premise computer room, you’re running the equivalent of your own generator. And with that comes a load of responsibility. Generators break, they need to be replaced, they run out of fuel, they need to be serviced, and—if demand for power increases—new generators need to be bought and brought online.
Rather than invest in additional infrastructure, servers, application programs and operation systems at their premises, our IaaS support model enables a business to run in the cloud on highly secure, virtual servers. This eliminates the capital expense and deployment fees associated with a new server (along with the necessary operating system and common applications which typically are re-purchased every time you replace each device).
Instead, you transition into a planned, predictable, and budgeted operational expense. We handle all maintenance, infrastructure, and repair with a 99.99 percent up-time guarantee. Not only does cloud computing reduce a company’s overall IT expenses, it offers excellent and efficienct disaster recover with data safely stored in secure, remote and redudant data centers instead of an on-premises server room.
Let Your Customers Buy 24/7
CAI has created innovative sales ‘portals’ that elevate sales order processing and customer service to a new level. The portals provide a secure, fully branded online ordering system that lets our clients’ customers interact with their business 24/7. The portals provide the quickest turnaround for customers to submit quotes and orders. The result: more sales, better veracity of orders and improved service.
Cleary Millwork’s Cleary 365, one of the first commercial deployments of the portal technology, has helped the company achieve 10% month over month sales growth with approximately 20% of all residential orders being processed through the portal, a number expected to increase as the solution continues to be marketed to Cleary’s millwork dealer network.