Careers

CAI Software is growing! As we continue investing in our product and people, we’re excited to offer opportunities for growth and advancement within all departments of our company! Whether your expertise lies in the area of software development, IT and network configuration or post-installation technical support, we may have the career opportunity you’ve been looking for.

Current Opportunities

We offer top salaries commensurate with experience and a robust benefit package complete with 401K, health and LTD insurance and many others.

We’re looking for motivated, professional and service-minded individuals to join our Managed Services Support Team in the role of a Level 2 or Level 3 IT Systems Engineer.

What You’ll Do:

  • Respond to customer support tickets promptly, provide expert-level technical support, document resolutions to support requests daily, and escalate tickets as needed
  • Install, migrate, and manage Windows Server environments (2008R2 – 2019)
  • Provide on-site and remote support, with issues ranging from simple desktop configuration and network troubleshooting to firewall implementation and support/maintenance related to Windows Server and Exchange
  • Communicate effectively with clients via phone and email, respond to all requests and concerns in a timely fashion. Explain resolutions, answer questions, and provide professional advice as needed
  • Active collaborate in the development and maintenance of IT Support processes
  • Identify infrastructure system needs and provide feedback for development

What We Are Looking For:

  • A minimum 4-5 years’ experience working in a technology/IT related field
  • Microsoft Windows Server 2008R2,2012, 2016, 2019, Active Directory & Microsoft Exchange
  • Virtualization: VMware, Hyper-V
  • RDS Servers, farms
  • Cloud servers, Cloud implementation
  • VPN technology, client and inter-site
  • Switch configuration and management
  • Router/firewall configuration and management
  • Microsoft Windows 7, 8, & 10
  • Microsoft Office 2010 – 2019
  • LAN/WAN, DNS, DHCP, and Domain Controllers
  • Wireless Network Configuration & Troubleshooting
  • Printer/Scanner Setup & Configuration
  • Automation of network maintenance tasks

Preferred Skills and Experience:

  • 2- or 4-year degree in a Computer Science/Engineering area of study
  • Past experience working for an IT consulting or computer services company
  • Microsoft/Apple/VMWare/CompTIA certifications (A+, N+, Security +, MCP, VCP)
  • Mac OS X troubleshooting & integration into Windows networks
  • RMM, Ticketing systems, Help desk experience

Compensation/Benefits:

  • We offer rewarding growth and career opportunities in a financially stable company, with a strong leadership team.
  • We provide an excellent salary structure that is complemented by outstanding benefits, including health insurance (including dental, vision), life insurance, 401K plan, continuing education and much more.

Job Location: Smithfield, RI

About CAI Software, LLC

CAI Software, LLC is a recognized leader in the delivery of mission-critical enterprise resource planning (ERP) and manufacturing execution systems (MES) and services to leading companies in select vertical markets, including building materials, food processing, precious metals and discrete manufacturing.  We are headquartered in Rhode Island, USA. For more information, follow the company on LinkedIn.

To apply, please send your resume to hr@caisoft.com.

We are looking for motivated, professional and service-minded individuals to join our team full-time in the role of a Microsoft NAV/Dynamics 365 Consultant I / Engineer I. In this role, you will join a team developing and deploying mid-market enterprise resource planning (ERP) software products into vertical industries nationwide.  A Consultant / Engineer provides technical consultation, writes code to advance the platform, and supports our industry leading customers.

More specifically, the role and its responsibilities include:

What You’ll Do:

  • Work closely with clients to (a) support the implementation of complete enterprise management software systems; and (b) following implementation, develop technical solutions for complex operational environments, while engaging with and supporting the client.
  • Develop technical solutions, including detailed business/system analysis and software design specifications to result in the creation/modification of elegant user interface forms and programming code modules that are well-tested and optimized for performance.
  • Listen and understand the customer’s needs and provide proactive suggestions as well as answers to improve customers’ use and satisfaction.
  • Collaborate closely with Product and Engineering teams to help influence and prioritize the product roadmap based on market/industry/customer requirements.

What We’re Looking For:

  • Contemporary programming skills with .NET and relational database (SQL) background. Experience with and/or a willingness to learn Microsoft Dynamics NAV and Dynamics 365 Business Central is required.
  • Experience in Accounting and General Business applications is desired. Specific experience within the Distribution, Manufacturing or Precious Metals industries is a plus.
  • Interest in working in a customer-focused, fast paced technology environment.
  • Outstanding communication and listening skills.
  • Ability and willingness to learn, to react to and share lessons learned across the organization.
  • Good time management with strong organizational skills.
  • Acquire and apply new knowledge quickly and effectively
  • Willingness / ability to travel (less than 20% of the time).
  • Prior programming experience in a professional or academic capacity is required.
  • Computer Science degree (or similar or equivalent experience) preferred

Compensation/Benefits:

  • We offer rewarding growth and career opportunities in a financially stable company, with a strong leadership team.
  • We provide an excellent salary structure that is complemented by outstanding benefits, including health insurance (including dental, vision), life insurance, 401K plan, continuing education and much more.
  • Qualified candidates will receive formal classroom and on-the-job training which can lead to more senior programmer/consultant positions.

Job Location: Smithfield, RI

About CAI Software, LLC

CAI Software, LLC is a recognized leader in the delivery of mission-critical enterprise resource planning (ERP) and manufacturing execution systems (MES) and services to leading companies in select vertical markets, including building materials, food processing, precious metals and discrete manufacturing.  We are headquartered in Rhode Island, USA. For more information, follow the company on LinkedIn.

To apply, please send your resume to hr@caisoft.com.

We currently have a number of openings for entry-level as well as experienced Software Programmers.

What You’ll Do:

Work on teams developing and deploying mid-market ERP software products into industry verticals nationwide and maintain close, ongoing interaction and support of client companies. CAI Software is a RI-based company and the nature of team activities requires that software consultants work from our Smithfield office.

What We’re Looking For:

Successful candidates should have contemporary programming skills with .NET programming languages and relational database (SQL) background. Specific programming experience with Microsoft Dynamics NAV and/or ProvidexPlus/Nomads IDE is desirable.  Experience in Accounting and General Business applications is required with specific experience within the Jewelry manufacturing / distribution, Building Materials or Food and Seafood Industries a plus.

Compensation/Benefits:

  • We offer rewarding growth and career opportunities in a financially stable company, with a strong team of peers.
  • We provide an excellent salary structure that is complemented by outstanding benefits, including health insurance, life insurance, 401K plan, continuing education and much more.
  • Qualified candidates will receive formal classroom and on-the-job training which can lead to more senior programmer/consultant positions.

Job Location: Smithfield, RI

About CAI Software, LLC

CAI Software, LLC is a recognized leader in the delivery of mission-critical enterprise resource planning (ERP) and manufacturing execution systems (MES) and services to leading companies in select vertical markets, including building materials, food processing, precious metals and discrete manufacturing.  We are headquartered in Rhode Island, USA. For more information, follow the company on LinkedIn.

To apply, please send your resume to hr@caisoft.com.