Important News

Bliss Manufacturing Boosts Efficiency, Positions Itself for Growth with JMAS

August 27, 2013 — Computer Associates (CAI) today announced that Bliss Manufacturing Company of Pawtucket, Rhode Island, a family-owned and operated in-house manufacturer of religious jewelry and associated products has selected CAI’s JMAS enterprise resource planning software to boost manufacturing efficiency and provide a platform for growth.

Bliss currently offers over 60,000 SKUs and more than 180,000 product options based on metal type and other characteristics. The company processes in excess of 1,000 orders per week. Approximately half of these orders are single-piece drop-ships with the remaining originating from the company’s national network of 750 brick-and-mortar and web-based retailers. Today, about a third of the company’s sales are web-based orders.

Bliss had been using an older software system that had become so cumbersome and unwieldy that the company decided to make a switch. Bob Spalding, IT Manager at Bliss said, “We had been able to keep the system running through a series of ‘work-arounds’ for things like printing labels, but problems with inventory valuations and issues with entering orders were becoming increasingly frustrating.”

Frank Bliss, president of Bliss Manufacturing added, “Our legacy software’s ‘just-in-time’ inventory wasn’t our ‘just-in-time inventory’. From the first time I suggested that the time was right to make a switch, we had company-wide buy-in.”

“Software Built for An Operation Like Ours“

After performing a painstaking review of several software solutions, Bliss purchased the JMAS Enterprise Resource Planning (ERP) software last June and went live with the system in January 2013. “We looked at many different packages on many different platforms and were amazed at the ‘out-of-the-box’ basic limitations of these applications. In many cases, I knew within the first few minutes that it wasn’t right for us,” Spalding said.

“When we first looked at JMAS, it was evident immediately that the software was built for an operation like ours, Spalding added. “ In my head I remember thinking, ‘that’s right, that’s right, that’s right’ over and over. With JMAS, we can enter and process orders twice as fast as with our old system and our bookkeeper has commented more than once how much easier it is to find information.”

A Partnership to Grow By

Bliss said, “You’re only as good as the people you work with. With CAI, we have a partner that truly understands our business and is able to consistently point out ways to improve productivity. In such a short time, I am amazed at how much the folks at CAI have taught us about the potential of our business. I truly didn’t know what I didn’t know until I met these talented folks.”

Jeannine Dumond-Ferri, office Manager at Bliss said, “There were a few minor inconveniences early on that we were quickly able to work through with some additional training. We are very impressed with the level of personal attention and support from the entire CAI team. “Transitioning to a new software system, even one as intuitive as JMAS, takes some level of patience. We couldn’t ask for a better, more responsive partner.”

Maximize Manufacturing Control and Efficiency

Bliss and CAI are working to implement JMAS full manufacturing solution as Phase 2 of the project. “Our old software system was lacking in its production capabilities. For example, we couldn’t perform basic tracking of metal and other materials on the shop floor during manufacturing. Being on the JMAS system for the past six months, we’ve already been able to identify a number of ways that we can improve our production process.”

JMAS includes a fully integrated Manufacturing / Job Bag Module that maximizes production efficiency. JMAS’ lets you easily create production work orders replete with a high-resolution image of the finished product, bills of materials (BOM), manufacturing specifications, floor work center routings and optional bar code. Production orders can be printed to a label and affixed to the job bag as it moves through the shop floor, helping to improve accuracy.

About Bliss Manufacturing Company

Founded in 1900, Bliss Manufacturing Company is a family-owned and operated in-house manufacturer of religious jewelry and associated products. The company operates a 25,000 square foot facility in Pawtucket, Rhode Island and is owned by Frank Bliss Jr., third-generation active owner. Bliss Manufacturing is known for its custom tool and die making―from design to finished product―coining and specialty premium product manufacturing along with its dedicated staff, skilled craftsmanship, attention to detail, superior customer service, just-in-time inventory and hand engraving. From its facility in Pawtucket, RI, Bliss manufactures medals, necklaces, rosaries, rosary bracelets, visor clips, lapel pins, earrings, wall crosses and key chains ―finished to its client’s exacting specifications. The company uses a range of materials, including Karat Gold, Sterling Silver, Gold Filled, Silver Filled, Brass and Pewter.

About JMAS Enterprise Software for Jewelry Manufacturers and Distributors

JMAS is end-to-end Enterprise Resource Planning (ERP) business software that provides a suite of tools for managing order processing, production, inventory control, costing, business intelligence / reporting and more. Whether you make fine or fashion jewelry, findings or chains, you’ll make it faster, more efficiently and at a lower cost with JMAS. Available for multi-user networks or single-station systems, the JMAS software was designed by our staff of industry consultants, with input from an advisory group of clients and experts within the jewelry manufacturing and distribution industry.

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