July 26, 2013 — Ponderosa Software today announced that Jefferson Door Company, Inc., a full-service millwork company serving the greater New Orleans area for 53 years has selected the Ponderosa Enterprise Resource Planning (ERP) software. Jefferson Door operates a 76,000 square foot warehouse at its facility in Harvey, Louisiana, and supplies a full range of millwork products, including interior and exterior door units, windows, moldings, columns, cabinets, shutters, hardware and other custom products.
“Our search for the right software for our business actually began as far back as 2005,” said Chris Van Dervort, CFO at Jefferson Door. “We had felt for a long time that we were being limited by our paper-based operations. Then the storm hit and, about three years later, the bottom more or less fell out of the market. Like a lot of businesses we had to reassess.”
Finally, as the local market began coming back, the time was right (again) for Jefferson to take the plunge. “We wanted to be sure we made the right decision so we started by speaking with other companies, including several that were currently running the Ponderosa ERP software as well as others that had been using competitive products,” Van Dervort added. “Some of the products were just not where we needed to be in terms of basic functionality and others were sleek looking but unnecessarily complicated. Ponderosa’s convenient and very straight-forward tools seemed geared to our business. The decision, for us, was an easy one.”
Jefferson Door went live with the Ponderosa Software in March and has not looked back.
“Moving from a manual paper-based system we had limited customer and transactional historical data available and had to set up our customer, inventory and vendor files from scratch. Now, we have a wealth of easily searchable information available to everyone in the company – invoice history, items purchased, item usage, it’s all there,” Van Dervort said.
Automating the Processing of Special Orders
About 50% of Jefferson Door’s revenue is generated from special orders. Prior to implementing Ponderosa, the special order process was completely done manually. Jefferson’s salesperson would hand write the sales order and physically hand it off to purchasing to order the products. If there were multiple special order items on a customer quote, a separate ticket for each SO item would be written. Once the PO came in, the receiving clerk would mark it ‘here’ and carry the paperwork to the salesperson who would, in turn, carry it to the product manager so he knew the item was and could begin building it.
“Ponderosa’s convenient event-driven e-mail capability works great for us,” added Van Dervort. “Because this process was so people dependent, we’d have significant value of special orders sitting in the warehouse at any time. With Ponderosa, everyone knows immediately what needs to be ordered and when it needs to be built and delivered. This entire process has been completely automated.”
A Smooth Transition to Millwork-specific Software
“The transition to Ponderosa was much smoother than I had anticipated,” Van Dervort said. “From the professional sales folks to the impressive group of consultants who were there with us during our successful go-live, everybody at Ponderosa worked with us to understand the nuances of what we do and why we do it. And there was absolutely no impact to our day-to-day activities during the switchover,” Van Dervort said.
Just three months after its launch of the Ponderosa software, Jefferson Door is excited by the possibilities. “We know we’re just beginning to learn the basics of the system and that we’ve only scratched the surface of all that the software will enable us to do,” Van Dervort said.
“At the same time, it’s been truly amazing to see how eager our entire staff has been to dig into the software. We are excited with our decision to purchase the Ponderosa solution and we look forward to using it for a long time to come.”
Jim McCooey, president of Ponderosa Software said, “We are very pleased to welcome Jefferson Door to the growing community of lumber and building materials companies that have chosen Ponderosa Software to help them work more efficiently, drive cost out of their day-to-day business and improve customer service. Our ability to properly implement the technology, and our understanding that we’re ‘in this together’ and committed to positive process change and a long-standing partnership has been our forte for more than three decades.”
About Jefferson Door Company
Jefferson Door Company, Inc. was founded in 1959 by Jack Van Dervort and Jim Ward to bring the new concept of pre-hung doors to the New Orleans market. Since then, the company has grown into a strong business that currently employs 45 people at its facility in Harvey, LA. Jefferson Door offers professional contractors the finest products from only the top manufacturers of high-quality doors, cabinets, windows and more. In addition, the company provides free estimates from plans, rough opening measurements for framing, “take-offs” for the interior millwork packages and free delivery. Jefferson Door also sells its wholesale materials directly to the public. The company is a proud professional business run by a talented team who brings many skills to the table to help the business be the best it can be.
Ponderosa Enterprise Software for LBM and Millwork Distributors
Available for manufacturers and distributors of lumber, building materials and millwork, Ponderosa is contemporary, Windows-based Enterprise Resource Planning (ERP) software that enhances productivity, improves margins, reduces costs and maximizes the service level that you provide to your customers. Ponderosa’s fully integrated inventory, production, delivery, service, and accounting modules help you automate processes, manage your operations more efficiently and make the most informed business decisions.
For more information, call 800.422.4782 or visit Ponderosa on the web at www.caisoft.com/ponderosa.