Refining Features

PM Refining is an end-to-end business software solution that enables precious metals refiners, mining companies, non-ferrous metal recyclers and precious metals brokers to reduce operating costs, streamline processes and maximize customer service.

PM Refining software helps you improve efficiency and reduce costs with a host of refining-specific software modules.

[Click each feature for more details.]

Create production orders and document the movement of materials throughout the refining process, including receiving, vault, fire assay, wet chemical analysis and other work centers. PM Refining provides an integrated suite of tools to plan, manage, and execute a world-class metals processing operation. You can boost operational efficiency and effectively manage production, including production orders, supply planning, and capacity requirements planning. Manage your entire process from product configuration, metals inventory and capacity requirements planning to scheduling and shop floor.

Settle your client’s accounts using current metals pricing or an agreed-upon fixed price. Factor in gross and refined weight, refining charges, assay fees, freight and other service charges.

Advance your clients the expected lot value and maximize customer service.

When refiners purchase material, the price is based on the metal content and prevailing metals prices. Like most commodities, metals prices are subject to supply and demand, investor speculation, international politics, war, and changing economic and regulatory conditions—all of which can lead to market uncertainty and, potentially, adverse price volatility.

PM Refining gives you the tools to manage this volatility and safeguard margins. Convenient hedging capabilities ensure that revenue dollars always match expenses by letting you cover metals exposure within each transaction.

You can setup hedges at the vendor, customer or lot-specific level. Vendor hedges establish a metals quantity and pricing that is used, on a first-come first-served basis, as that vendor’s lots are settled. Lot hedges associate a quantity and price for an individual lot, which are applied when the lot is settled. Hedges can also be incorporated into your daily long/short position for reporting and analysis.

Tighten inventory management processes to help increase operational efficiency across your business, improve customer service, and reduce inventory and distribution costs.  PM Refining enables you to increase automation and item tracking capabilities, improve inventory accuracy and better match the goods you have on hand with customer demand. Connect inventory control, purchasing, and sales order processing with demand planning and help reduce costs, improve cash flow, and help ensure that you have the right stock available when you need it. Effectively balance availability with demand and track items and their possible expiration dates throughout the supply chain to help minimize on-hand inventory, optimize replenishment, and increase warehouse efficiency.

Regardless of the metals you work with (i.e., silver, gold, platinum), your manufacturing processes (i.e., heat, pressure, reduction metalworking) or the specific precious metal alloys products you make (i.e., bullion, coin blanks, ingots, wire, sheet, shots), our PM Manufacturing solution will help you produce the right products, in the right quantities, at the right time and at maximum profit. Incorporate work-in-progress (WIP) refining inventory into your finished goods manufacturing process. Allocate customer metal to customer finished-goods orders. Track precious metal and scrap through the production cycle. Include precious metal WIP inventory into your daily metal hedging calculation. Generate daily market valuation reports for your precious metal products. Click here to find out more.

As the backbone of your business management solution, our accounting and finance module helps track and analyze your business information. With end-to-end integration, you can efficiently manage your general ledger, payables, receivables, inventory, analytical accounting, fixed assets, and cash flow as well as perform bank reconciliations and collections. You can also manage your financial processes across multiple currencies, locations, or companies.

Streamline your sales and purchasing cycle and tailor workflow to meet specific needs and keep pace with competitive markets and low margins. Help increase customer loyalty with better responsiveness, rapidly pursue new market opportunities, and improve your profitability by working more efficiently with partners. Improve inventory management, manage single or multi-site warehouses, and handle order processing and demand planning.

The PM Refining and PM Manufacturing solutions provide support for your human resource processes by helping you organize and control information about your employees. Attach comments to employee records, track absences, and generate reports to keep on top of your most important asset – your people.

Help people across your business collaborate effectively by expanding access to business applications, information, and processes. In addition, you can use Microsoft Windows SharePoint Services to help create workgroups and teams to generate discussion and exchange information related to specific interests and projects.

Customer relationship management enables automation of many day-to-day tasks for sales, customer service, and marketing professionals. Manage customer records and sales histories, create and launch marketing campaigns, and track customer activity. Make service operations more profitable by organizing your service resources for optimum efficiency, forecasting and tracking parts consumption, proactively managing contracts and service agreements, and gaining tighter control over costs. Accessible from Microsoft Office Outlook and Employee Portal, Microsoft Dynamics NAV helps your sales team work without limits.

Bring strategic insight into your business processes with sophisticated reporting, analysis, and budgeting solutions that help you improve and propel critical decision-making throughout the organization. An intuitive business intelligence dashboard helps you quickly view Key Performance Indicators (KPI), including:

  • margin by material type
  • metal and customer
  • gross volume of material being processed
  • proftability by lot
  • metal on account by customer
  • volume of processed lots per month per customer
  • and much more.