Our Clients Say It Best
The ultimate judgment on the quality of any company or product is made by its clients. We are pleased to have worked closely within the metals refining and jewelry refining industries for over twenty-seven years and during that time to have serviced the computer software needs of importers, retailers, plating companies and findings companies as well. Our clients speak for themselves when it comes to their reasons for selecting CAI as their IT partner and our PM Refining software as their primary application software.
We were given the opportunity to upgrade our legacy ERP software, however after reviewing alternative solutions we quickly settled on CAI’s software. It was clear right from the start that CAI understood our business and had invested in an industry-specific solution with all the core functionality you’d expect in a Microsoft-based ERP system as well as the precious metal-specific capabilities we were looking for.
Ames Goldsmith Corporation
We’re able to look at information in real-time and we’ve cut settlement time by more than half. The software is very user friendly and easy to navigate. CAI knows the software, and the coding behind it so well that there is no problem that they can’t handle. We couldn’t be any happier with our decision to implement the solution.
Glines & Rhodes
CAI’s refining software automates the way we calculate refining charges and helps us communicate real-time status with our customers. We are very pleased at our decision to implement the software and to work with the knowledgeable and professional staff at CAI.
CAI’s PM Refining software has helped us to significantly increase our productivity, speed and accuracy in creating, splitting and settling lots. We recognize our responsibility to protect our customers’ precious metal scrap as it flows through the refining circuit. With CAI’s PM Refining software, we can easily create production orders and track the movement of materials through receiving, vault, fire assay, wet chemical analysis and other work centers in the refining process.
Colt Refining, Inc.
CAI was quickly able to understand our core business practices and tailor their software to maintain our way of doing things. This, coupled with the system’s impressive throughput and minimal learning curve, made our decision to implement PM Refining a simple one. The support that we have received from CAI, both during the initial installation of the software and since our ‘go-live‘, has been exceptional. I would recommend this powerful software for any precious metals refiner seeking to automate the processing of lots through to settlement.
We’ve found CAI’s software provides an excellent foundation for tight control of all aspects of the business and we couldn’t be happier with our decision to implement the software. In fact, since going live on the system in our New Jersey facility, we’ve standardized on the software at both our global headquarters in New York as well as our subsidiary, Catalyst Refiners, Inc. in West Virginia, and we anticipate deploying the solution at our UK facility as well.
Ames Goldsmith Corporation